Gone are the days when customers had only one way of contacting a company and companies just waited for the customers to reach out to them. Dialing into help centers with long wait times for assistance and passively responding to client’s needs represent an outdated model that can harm a business’s reputation.
ServiceNow, Inc. (NYSE: NOW) shares are trading higher after Goldman Sachs maintained a Buy rating on the stock, announced a $695 price target and added the stock to its Conviction List.
Gainers
ShiftPixy, Inc. (NASDAQ: PIXY) jumped 33.1% to settle at $3.34 on Thursday as the company said it has been named as sponsor related to 4 SPACs.